Privacy Policy
Effective Date: August 5, 026
Our Commitment to Privacy
Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard your personal information when you visit our website, request a consultation, engage our legal services, or otherwise interact with our firm.
We are committed to handling personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.
Personal Information We Collect
Depending on your interaction with our firm, we may collect personal information including:
Your name, address, telephone number, and email adddress
Preferred contact information
Information submitted through consultation request forms
Details about your legal matter
Government-issued identification where required
Financial and payment information necessary to process fees for consultation or legal services
Appointment scheduling information
Communications between you and our firm
Documents and information necessary to provide legal services
Technical information collected through our website, such as browser type, device information, IP address, and wrbsite usage analytics.
We collect only the information reasonably necessary to provide our services or respond to your inquires.
How we Collect Personal Information
We collect information directly from you when you:
Complete a consultation request form
Contact us by telephone or email
Schedule an appointment
Make a payment
Provide documents relating to your legal matter
Retain our firm for legal services
We may also automatically collect limited technical information through website analytics and cookies.
How We Use Your Information
Your personal information may be used to:
Respond to inquires
Assess potential legal matters
Schedule consultations
Verify your identity where required
Process consultation fees and payments
Deliver legal services
Maintain client records
Communicate with you regarding your matter
Comply with legal, regulatory, and professional obligations
Improve our website and client experience
We will not use your personal information for purposes unrelated to those described above without your consent unless authorized or required by law.
Consultation Requests
Submitting a consultation request through our website does not create and paralegal-client relationship.
Please do not submit highly confidential, privileged, or time-sensitive information through the consultation form until we have confirmed that we are able to act on your behalf.
Consent
By providing your personal information, you consent to its collection, use, and disclosure for the purposes described in this Privacy Policy.
You may withdraw your consent at any time, subject to legal, contractual, and professional obligations and reasonable notice.
Payment Information
Consultation fees and other payments may be processed through third-party payment providers. We do not store complete payment card information on our own records.
Please refer to the applicable payment provider’s privacy policy for information regarding their handling of payment information.
Third-Party Service Providers
We use trusted third-party service providers to operate our practice and website. These providers may process personal information on our behalf; including:
Squarespace
Jotform
Google Calendar
Squarespace Scheduling
Square
These providers may store or process information outside Ontario or Canada. Where personal information is processed in another jurisdiction, it may be subject to the laws of that jurisdiction.
We take reasonable steps to ensure that third-party providers maintain privacy and security safeguards.
Cookies and Website Analytics
Our website may use cookies and similar technologies to:
Maintain website function
Improve user experience
Understand website traffic and usage
Monitor website performance
You may adjust your browser settings to refuse cookies; however, some website functionality may be affected.
Disclosure of Personal Information
We do not sell or rent personal information.
We may disclose personal information:
with your consent;
to service providers assisting in our operations;
where required or authorized by law;
to comply with court orders or regulatory requirements; or
where necessary to establish, exercise, or defend legal rights.
Safeguarding Personal Information
We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction.
While we take reasonable security measures, no method of electronic transmission or storage can be guaranteed to be completely secure.
Retention
We retain personal information only as long as necessary to fulfill the purpose for which it was collected, comply with applicable legal and professional obligations, resolve disputes, and enforce our agreements.
When information is no longer required, it is securely destroyed or anonymized in accordance with our record management practices.
Access and Correction
You may request access to your personal information or request corrections if you believe the information we hold is inaccurate or incomplete, subject to any legal or professional limitations.
Requests should be submitted using the contact information below.
Children’s Privacy
Our services are intended for adults and individuals seeking legal advice. We do not knowingly collect personal information from children except where necessary to provide legal services and where permitted by law.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage you to review the privacy policies of any third-party website you visit.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our legal obligations, technology, or business practices.
The revised version will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy, wish to access or correct your personal information, or have concerns regarding our privacy practices, please contact:
Director
Bant Legal Services PC
36-17817 Leslie St., Newmarket, ON L3Y 8C6
P:
E: alice@BantLSPC.com